Smart lookup helper
Free version: enter your flight details and get instant search links plus a simple checklist of what to save.
Fast EU261 eligibility check
Answer five quick questions. This gives you a strong first-pass answer before you file directly.
Find the real reason for the delay
Do not rely only on the airline’s first explanation. Verify before you give up.
Flight history
Look up the flight and the incoming aircraft. If the aircraft was already late earlier in the day, that often points to an operational problem, not weather.
Airport & weather context
Check whether the entire airport was disrupted. If other flights moved normally, the airline may have a harder time blaming extraordinary circumstances.
Ask for the cause in writing
Request the exact reason or reason code. Keep screenshots, boarding passes, booking confirmation, and proof of actual arrival time.
Apply directly — keep your money
Simple, short, and factual wins.
Before you submit
- Include your original flight number
- Include the departure date
- Include your ticket number or booking reference
- Include your final arrival delay
The claim is tied to the original disrupted flight and the facts surrounding that disruption.
Simple claim template
Subject: EU261 compensation claim I am requesting compensation under Regulation (EC) No. 261/2004. Passenger name: [Your full name] Original flight number: [Flight number] Departure date: [Date] Ticket number / booking reference: [Ticket number or PNR] Route: [Origin to destination] My arrival at the final destination was delayed by more than 3 hours. Please confirm the reason for the disruption and process any compensation due. Regards, [Your name]
Official airline claim pages
Go direct whenever possible.
Quote of the week
“Keep your face always toward the sunshine—and shadows will fall behind you.”
— Walt Whitman